Get in Touch with NeuroHarbor
We're here to help with questions, feedback, and support
Neurodivergent-friendly communication options
⭐ Recommended
Use the In-App Contact Feature
Our in-app contact system is specifically designed for neurodivergent communication preferences and can handle high volumes efficiently.
Privacy-focused messaging
No overwhelming notifications
Faster response times
Built for high volumes
Email Us
Perfect for detailed questions, feedback, or when you prefer email communication. We read every message carefully.
Call Us
Available for urgent matters or when you prefer voice communication. Please note that our in-app system handles volume better.
Expected Response Times
In-App Contact
Usually within 1-2 days
Email
Within 3-4 days
Phone
May go to voicemail during high volume
Tips for Effective Communication
- Be specific: Include details about your issue, device type, and what you were trying to do
- Include context: Screenshots or step-by-step descriptions help us understand your experience
- Communication style: Let us know if you prefer direct/concise responses or more detailed explanations
- Urgent matters: Mark urgent issues clearly and consider using multiple contact methods